Who we are
RoleReady is provided by MARDONTECH MChJ, Toshkent shahri, Yangihayot tumani, Xushnud MFY, 5-qurilish hududi daxasi, 30-uy, 27-xonadon, Uzbekistan (“we”, “us”). These terms apply to the RoleReady interpreter app and to the website roleready.uz. By creating an account or using RoleReady, you agree to them; if you don't, please don't use it.
What RoleReady is
RoleReady is a live interpreting aid between German and Uzbek. It recognises what is said, translates it with AI services, speaks the translation aloud and shows both texts on the screen.
An aid that does not replace a professional interpreter
Translations are made automatically. They can be wrong, incomplete or misleading, especially with names, numbers, dialects and noise. RoleReady is not a certified or sworn interpreter.
- Don't rely on it for medical, legal or financial decisions, in emergencies, or anywhere a mistake could harm someone. Use a qualified interpreter there.
- Both texts are always on the screen, so either side can check what was understood.
- If something matters, ask the other person to confirm it.
The other person
RoleReady processes the other person's words too. Tell them before you start and let them decide: before your first conversation, the app asks them on its German half. Never use RoleReady to listen to or record anyone without their knowledge.
Your account
- You must be at least 16 years old.
- One account per person. Keep your sign-in details to yourself; you're responsible for what is done with your account.
- You can delete your account in the app at any time.
Minutes, plans and top-ups
- Interpreting is measured in translation minutes: the time in which someone is speaking. Silence isn't counted.
- A plan gives a set number of minutes for each billing month. Minutes not used by the end of that month expire and don't carry over. The yearly plan gives its minutes afresh every calendar month from the day you bought it.
- Top-up minutes can only be bought and used while a plan is active. If the plan ends, they expire 90 days after the end of its last period; a new plan before then makes them usable again.
- Trial: 60 free minutes once per person (30 when you first open the app, 30 after your first Google sign-in), valid for 30 days. Deleting your account and starting again doesn't give a second trial.
- Trial minutes are used first, then the plan's minutes, then top-up minutes.
- Fair use: at most 6 hours of speech a day.
- When your minutes run out, the conversation ends; the phrasebook keeps working.
Current prices are on the pricing page.
Payment
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.
- Prices are in euros, VAT included where it applies. Outside the EU, Paddle charges in US dollars.
- Plans renew automatically — monthly plans every month, the yearly plan every year — until you cancel.
- You can cancel at any time. The plan stays active until the end of the period you have paid for and isn't charged again.
- If you bought under earlier terms, those terms stay with that purchase.
In the app from Google Play, you buy plans and top-ups through Google Play. Google is then the seller: it charges, renews and refunds under its own terms, at the prices Google Play shows. Cancel in Google Play under Subscriptions; the plan runs to the end of the period you paid for.
Refunds
See our refund policy. Your statutory rights as a consumer are not affected.
What you must not do
Don't use RoleReady for anything unlawful, to harass or deceive anyone, to interfere with the service or other people's use of it, or to resell access to it. We may suspend or close an account that does.
Availability and changes
RoleReady depends on AI and network services run by others, so it can sometimes be slow or unavailable. We may improve, change or remove features. If we change these terms in a way that matters to you, we'll tell you in the app before the change applies.
Liability
We provide RoleReady with reasonable care, but we can't guarantee that every translation is correct or that the service is always available. To the extent the law allows, we aren't liable for indirect losses, or for decisions taken on the basis of a translation. Nothing in these terms limits liability that the law doesn't allow to be limited, or your rights as a consumer.
Applicable law
These terms are governed by the law of the Republic of Uzbekistan. If you are a consumer living in the European Union, you also keep the protection of the mandatory rules of the country where you live.