How to delete your RoleReady account and the data that goes with it — in the app or without it.
In the app
- Open RoleReady and tap "Profil" (Profile).
- At the bottom, tap "Hisobni o‘chirish" (Delete account) and confirm.
- You are signed out at once; nobody can sign in to the account again.
Without the app
Write to [email protected] from your account's email address (if you sign in with Google: that Google account's address), subject "Delete account". We check that the address is yours, delete the account within 7 days and reply to you.
What is deleted
Your account, its sign-in methods and sessions, your settings, conversation history, translations you reported, your kept German mistakes and the Telegram link. Sign-in methods and sessions at once, everything else within 30 days. Audio is never stored in the first place.
What is kept
- Records of payments (amount, currency, plan, country): as long as tax law requires.
- Hashes of the installation and the Google account, so the trial isn't given twice; they can't be traced back to you.
- Counts without names, such as how often a phrasebook line was played.
A running subscription
A subscription bought on roleready.uz (Paddle) is stopped by us when you delete the account, at the end of the period paid for. A subscription from Google Play: please cancel it first in Google Play under Subscriptions — deleting the account doesn't end it there.